San Diego Professional OrganizerConfidentialityAs a member of APPO & NAPO, ICD subscriber and Coach Approach Student, A Personal Organizer pledges to:
Client Agreement & Photo ReleaseA Letter of Client Agreement will be shared and both, the organizer and the client should sign both copies it to start working. This is for protection of both parties. A Personal Organizer is insured. Working SessionsFor optimal results a minimum of 3 hours will be scheduled for each session. Exceptions are made for clients with special needs. See information on how we will work together here. Scheduling Fee & RatesThe initial assessment is $75.00 and must be pre-paid through PayPal, Credit Card or by check (to be cashed) before the consultation. You may use a debit or credit card for these purchases. Please, call if you need a different form of payment and we’ll work with you. After your payment is received we’ll contact you in the next 24 hours to schedule your Assessment session. All subsequent organizing sessions will be pre-purchased through PayPal, or paid by cash or check at the end of each organizing session. No out-of-town checks will be accepted. Please see below for our refund policy on pre-purchased hours We will always offer the most economical option to your project according to the scope and nature of it. Discounted rates (up to 15%) off hourly rate are available. To better assist our clients with large projects we offer pre-paid organizing packages at discounted rates. Packages must be pre-paid for the client to benefit from the discounted rate and the purchased hours must be used within 12 months. Non-used hours are non-transferable and non-refundable.
Payment Policy
Cancellations PolicyWhile we will make every attempt to confirm your appointment at least one day before your appointment, it is the client’s responsibility to cancel the appointment. A 48-hour cancellation notice is required. While we understand that emergencies may arise, after one emergency cancellation, a full session fee will be charged. If you are a no-show for your appointment or do not cancel before 12:00PM the day previous to your appointment, the full booked time will be charged (i.e. if you are scheduled from 9 – 1 and you are a no-show for the appointment or do not cancel before 12PM the previous day, the full 4-hours will be charged at your current organizing rate). By purchasing your hours online, you agree to this policy which is also in ou Client Agreement. Please, consider that we will hardly have the chance to replace the cancelled appointment to serve other clients. Our time is valuable and so is yours. Travel FeeA travel fee will apply to all customers 30 miles outside of our office location. This travel fee includes only mileage travel costs: $.25 per mile.
Supplies, Discounts and Shopping TimeWhen we go shopping for your supplies the agreed hourly fee will apply. The cost of supplies kept by Clients is reimbursed to A Personal Organizer at store price + taxes. To make the best of our time and save you money we don’t take clients on shopping trips, except on large projects requiring construction and installation, like closets and cabinetry. Alternatively, we’ll assist you with your online purchases, helping you choose the best products for your project right from your home, during an appointment. When your products arrive, we will come and set up the space with you at another appointment. Keeping it Clear Makes Life Simpler.
Thought you’d like to know that:I hold the following Certificates awarded by: ICD – Institute for Challenging Disorganization: - Level II – Chronic Disorganization Specialist Certificate – April 2011 - Level I – Certificate of Study in Chronic Disorganization – March 2011 - Level I – Certificate of Study in Basic ADD Issues with the Chronic Disorganized Client – July 2011 - Level I – Certificate of Study in Basic Hoarding Issues with the Chronic Disorganized Client – March 2012 - Level I – Certificate of Study in Chronic Disorganized Client Administration Coach Approach for Professional Organizers: - Coaching Essentials – Coaching Skills for Professional Organizers - Coaching Essentials – Strengths Based Coaching
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Contact UsMissionHelena’s mission is to promote well-being to individuals through de-cluttering and organizing, creating healthy, functional and attractive spaces where they can thrive and grow. From Caterpillar to Butterfly! |
